The honest AI consultant.
We tell businesses when they are not ready for AI — before they spend the money finding out the hard way. 30 years of operations leadership. A different kind of AI consultant.
✓ No contract ✓ Honest assessment ✓ 30 years of experience
Most AI projects fail.
The reason is almost never the AI.
By some estimates, more than 80% of AI projects fail. When RAND researchers asked experienced AI engineers why, the top answers were a problem nobody defined clearly and data that was not ready. The foundation, not the technology. And the vendor did not tell you any of that before they took your money.
Resolution AI takes a different approach. We start with what is broken, fix the foundation, and then deploy AI that actually works — because it was built on something solid.
The SystemAssess. Fix. Deploy.
Find what is broken before spending money. The OpsDoctor diagnostic reveals data quality, process gaps, and readiness issues. The AI Visibility Report shows how AI search describes your business today.
Clean the foundation. Data cleanup, process documentation, and a website AI search can actually read — the work that makes AI succeed.
Implement AI that works. Talking Web Agent, AI Receptionist, and custom solutions — built on a foundation that is actually ready.
One system. Three steps.
Each service solves a specific problem. Together they follow the same order: find out where you stand, fix the foundation, then put AI to work.
Assess
Get an honest picture of where your business stands today.
Know where you stand before you spend a dollar.
A free AI-powered diagnostic that assesses your data quality, process documentation, and operational readiness. It finds what is broken before you invest in what is new. The honest assessment most consultants skip.
Try OpsDoctor free →Your customers are asking AI who to hire. Do you know what it says?
More people now ask ChatGPT, Claude, Gemini, and Perplexity for a recommendation instead of searching Google. We ask all four the questions your customers ask, then show you where they describe you accurately, where they get it wrong, and where you are missing entirely. Every report is reviewed by a person before you see it.
Fix
Clean up the foundation that everything else depends on.
The foundation that makes everything else work.
Your CRM has duplicates. Your records have gaps. Your data was inherited from three different systems and nobody cleaned it up. We find the problems and fix them — with human judgment, not automation that makes bad decisions faster. This is the work AI depends on.
A website that people and AI can both read.
Many small business sites look fine to a visitor but give AI search tools almost nothing to work with. We build custom sites — no templates — with your services, service area, reviews, and answers to real customer questions, written so both people and AI engines understand them. This works best when your reviews and listings are already in order. If they are not, we will tell you first.
Deploy
Put AI to work on a foundation that is ready for it.
Your website gets visitors at 9 PM. Nobody is there to talk to them.
An AI-powered agent that lives on your website and engages visitors in real conversation. Not a chatbot. A conversational agent that understands your business, qualifies leads, answers real questions, and captures information. Works 24 hours a day. You wake up to qualified prospects instead of empty contact forms.
Never miss another call.
Answers every call your business receives, within two rings, 24 hours a day. It sounds human, books appointments on your calendar, and captures the information you need. Many callers hang up rather than leave a voicemail, then call the next business on the list. Stop losing jobs to missed calls.
Want to hear it?
Call 833-858-AIAI right now. That is our AI answering.
An AI operating system for owners who do not want to learn AI.
Say a thought out loud and it is filed where it belongs: a task, a client note, an idea. Every morning you get a briefing on what needs your attention. Your notes live in files you own. We set it up with you, so running it day to day takes very little technical know-how. We are running it in our own business first, then with a small group of owners.
Email “AIOS” to hear when it is ready →Built by someone who has been in the room where these decisions get made.
Joe Hicks spent 30 years in operations management — managing automation systems, live broadcast infrastructure, and multi-vendor integrations at organizations including Disney, ABC Cable Networks, DISH Network, FOX, and Encompass Digital.
He has watched leadership teams approve expensive technology investments without adequate preparation, then blame their teams when implementations failed. Resolution AI was built to stop that pattern — by telling businesses the truth about their readiness before they spend the money.
If you’re a small business owner and you haven’t sorted out your web presence yet, I want to point you toward someone who’s made a real difference for mine. Joe, of Resolution AI, has been helping Sand and Sun Electrical build out our web presence using AI, and honestly, the results speak for themselves.
He doesn’t just hand you a generic template and call it done — he actually takes the time to understand what your business does and who you’re trying to reach, then builds something that reflects that.
What stands out most is how he blends smart use of AI tools with real strategy. It’s not AI for the sake of AI — it’s AI used the right way, to move faster and get better results without losing the personal touch that makes a small business feel like a small business.
If you’re a contractor, a dental office, a local service provider — really any small business that’s growing and knows it needs a stronger online presence but doesn’t know where to start — I can’t recommend Joe enough. He’s phenomenal to work with, and it shows in the work. If you’re on the fence, just reach out to Joe at Resolution AI. You won’t regret it.
Straight answers to what owners ask us most.
How do I know if my business is ready for AI?
Start with an honest look at where you stand before you spend money. OpsDoctor, our free AI-powered diagnostic, looks at your data quality, process documentation, and operational readiness. It shows what needs fixing before AI can help. If you want a person to walk through the results with you, book a discovery call.
Will you tell me if my business is not ready for AI yet?
Yes. That is the core of how we work. Joe Hicks spent 30 years in operations management and watched companies buy expensive technology before they were ready for it. If your data or processes need work first, we will say so and show you what to fix. Sometimes the right first step is cleanup, not AI.
Do you work with small businesses in the Phoenix area?
Yes. Resolution AI is based in the Phoenix area and works with small service businesses across Arizona and nationwide. Most of our work can be done remotely, so you do not need to be local.
I keep missing calls. Can an AI receptionist help?
Yes. Our AI Receptionist answers every call within two rings, 24 hours a day. It books appointments on your calendar and captures the caller’s details, so a missed call does not become a lost job. It is a good fit for contractors, trades, and other service businesses where the owner is often on a job site. Call 833-858-AIAI to hear it answer.
How can I find out what ChatGPT and other AI tools say about my business?
Our AI Visibility Report asks ChatGPT, Claude, Gemini, and Perplexity the questions your customers ask. It then shows where they describe you correctly, where they get it wrong, and where you do not show up at all. A person reviews every report before you see it. The service is currently in a pilot.
What is the first step to working with you?
Two easy options, both free: run the OpsDoctor diagnostic on your own, or book a discovery call to talk through where your business is today.
Ready to find out where you stand?
Book a free 15-minute discovery call. No pitch, no pressure — just an honest conversation about your business and whether Resolution AI is the right fit.
Book Your Free Discovery Call✓ Free ✓ No obligation ✓ 15 minutes